The second-hand marketplace Members Voice Frustration Regarding Sizing Changes
Vinted users have been reacting angrily following a change that caused listings displaying inaccurate size information.
The popular resale platform has updated its size classifications for female and kids' apparel but did not contact every member regarding the update.
Digital Channels Backlash
Countless users and merchants have taken to social media saying Vinted listings now show an altered size classification versus the original listing due to the recalibration.
The platform stated the updated approach better aligns with other platforms.
The platform has recommended to examine their items and adjust the sizing manually when needed, which has left users frustrated.
Measurement Approach Modifications
Before the change, the sizing featured a single numeric size and a letter, such as S/8 or M/10.
The revised method features a letter and a range such as S/UK 8-10.
In some cases, the sizing has been recategorised - for example a size L used to be a 12 but currently displays as UK 16-18.
User Stories
Frankie Bridger, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," as the platform currently indicates.
A different member, based in Glasgow, stated items she posted featuring size 14 markings were appearing on the platform as measurements 20-22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she said.
Required Changes
A different user, based in Derby, stated she felt frustrated because the modification necessitated personal updates the sizes on "every single listing".
"This situation is especially annoying, since I have chronic health issues and Vinted sales have been crucial following partial earnings loss," she explained.
Marketplace Information
The service features exceeding 100 million shoppers, comprising 18 million UK members.
It has proved a popular alternative compared to resale services such as eBay and Depop.
This isn't the first time where an unanticipated change to the app has proved unpopular: previously, the service retracted a modification concerning shipment methods due to shopper criticism.
